Shipping policy

Order Processing

Orders will be processed within 1-2 business days after full payment is received.

Products from the same order may arrive from different fulfillment centers, or at different times based on item availability.

If the item you ordered is temporarily out-of-stock, you will be contacted by our customer service representatives. You can choose to wait for restocking or cancel the order.

Shipping Methods & Shipping Time

After shipping, you will receive a shipping email with the tracking number. Normally you can track your package at:

• https://www.vfxball.com/apps/track123
• https://www.17track.net

 

a. Total delivery time = Processing time + Shipping time

Processing time = the time between the time you place your order and the time of shipment
Shipping time = the time between shipping and delivery of your order to you

b. Processing Time

In this part we ask you for about 48 hours for quality control and arrange a suitable shipping. After the package is shipped, we will send you an e-mail with the shipping information.

c. Shipping Methods

We normally use DHL UPS FedEx  as courier. The shipping methods vary depending on the shipping method.

North America	5-8 days
Europe	5-7 days
Asia	4-5 days
Australia	5-7 days
Africa	5-7 days
South America	8-10 days

 

Note：If you need the goods urgently, please contact customer service to deal with it.